So how does our service work? Read step by step below to see exactly how the repair process goes.

 
I dropped my Apple laptop and I think I need my screen replaced…

Whether you dropped your Macbook, stepped on your Macbook Pro, grabbed your Powerbook too hard, or rolled on top of your iBook, we’re here to help. If your screen has lines going down it, has what appears to be black ink spreading across it, is completed unreadable, has visible cracks, or has only part of the screen turning on, you need your screen replaced.

Can you explain your prices?

Our price is a flat rate depending on the model of your Apple laptop. The flat rate include labor, parts, etc. In fact, it doesn’t matter how broken your screen is because we replace the entire LCD. The prices on our website are also exactly what you pay, meaning that if and when we repair your Macbook, Macbook Pro, iBook, or Powerbook, the rate online is exactly what you pay.

I like that you charge 1/3 the price of taking it to the store, but what if I have questions?

We have several branches across the US. On the contact page of our site, you can find a specific phone number and email address for each local branch. If you have questions, call or email us for instant answers.

I like your prices, my questions are answered, and I’m ready for my repair.

Once you call or email us, we’ll set up a repair time. More often than not, we can replace your screen the moment you call us. Other times, we may have previously scheduled repairs or are in the middle of a repair. But no matter what, we’ll be able to replace your screen same-day if you want.

But where does the repair happen?

Part of the deal is that we come to you for free if you are within our service area. If you live outside of our service area, we’ll repair your computer for the same price plus travel costs (gas and tolls, if applicable). Whether you feel comfortable meeting at Starbucks, at the library, at your house, during your lunch break, at work, or at school, we’ll meet you there and get the repair done. If you live nowhere near our service area, we offer a ship-in program.

So you do the repair right in front of me?

Yup! Repairs take between 30-45 minutes to complete. What’s great about our service is that you are present while the repair is being done. Bring a book, grab a coffee, or do some work. Once the repair is completed, your Mac laptop will be good as new and you can be on your way.

Once the repair is done, how do I pay?

Cash is always best, but we accept credit cards if you have a PayPal account. You’ll receive a receipt that details what was performed and has our contact information as well as warranty information.

So there’s a warranty? What if I break my Apple laptop again?

With your repair you’ll get a 120-day warranty that protects against manufacturer’s defects like stuck pixels, brightness issues, etc. But we are a bunch of normal guys that want you to be happy with your screen, so basically at any time if your screen looks funky, we’ll replace it.

Also, if you happen to break your screen again during the life of your computer, we’ll replace it the second time for as little as $100. As your Repair Tech for details.

Sounds good. Thanks!

That’s pretty much how it’s done. Bottom line is that we love making people’s days with fixing their Apple laptops for a fraction of the cost of services that don’t offer half of the things that we do. Nowhere else will a service come to you for free, do the repair in front of you while you wait, finish in 30 minutes, and fix your computer for as little as $100 if you break it again.

So if you like what you hear, click “View Pricing” below.