June 2nd, 2010 → 11:29 am @ Trevor - Philadelphia
- New York City, NY -
- Starbucks on 39th and 8th -
Elayna’s mom called us a week ago about her daughter’s 13-inch white Macbook that has had a shattered screen for the last four months. She checked it in her bag while flying (“But I wrapped it in a towel!!”) and surprise surprise, the screen got cracked during the trip. Elayna is a dancing student and trying to make it in the big city, sort of a Flashdance type of story. She needs her computer to work so she can find jobs!
We met her at the Starbucks on 39th and 8th and took a look at her computer. The screen was so damaged that it was actually being forced on the outside of the white bezel around the screen. But no worries, we were able to replace it and get Elayna back in action for $299.
Elayna's Macbook Before
Elayna's Macbook After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
February 15th, 2010 → 6:24 pm @ Trevor - Philadelphia
- Philadelphia, PA -
- Starbucks -
We got a email from Alexandra last night from West Philadelphia. She had broken the screen on her white Macbook and needed to get it replaced. She had found us online through a forum, and told her parents about how we were going to be the affordable solution to her problem. Her parents weren’t too pleased that she broke the screen, but they were happy that we only charge $299.
We met her at a Starbucks by her apartment and in 30 minutes, both Alexandra and her parents breathed a sigh of relief.
Alexandra's Macbook Before
Alexandra's Macbook After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
January 30th, 2010 → 2:40 pm @ Elliott - Columbus
- Columbus, OH -
- Starbucks -
Shannon gave us a call two days ago about her 13-inch white Macbook that had a broken screen. She had taken it to the Apple Store a few months ago but couldn’t afford the repair. She stumbled upon our website while doing a Google search and decided to give us a call. We scheduled the repair for today at a Starbucks by her house, and her husband tagged along for moral support (and also to make sure that Shannon would be safe!).
The repair went perfect, and both Shannon and her husband were extremely happy with the whole process. And the fact that we are all really normal guys.
Shannon's Macbook Before
Shannon's Macbook After
January 30th, 2010 → 12:24 pm @ Trevor - Philadelphia
- New York City, NY -
- Starbucks on 35th and 8th -
We got an email from Julia in New York City a couple of weeks ago about her broken screen on her 12-inch Powerbook G4. She found our website on Google and decided to send us an email to inquire about how much it would be to replace her screen. We emailed her back and explained that for older Macs, sometimes it is more affordable to replace a broken screen with a used (but in perfect condition) screen. In her case, it was a lot cheaper to use a used screen. S
We scheduled the repair for today in New York City and we met at the Starbucks on 35th and 8th. 30 minutes later, her 12-inch Powerbook G4 was fixed and she could finally get back to doing work on it!
Julia's Powerbook Before
Julia's Powerbook After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
January 17th, 2010 → 4:48 pm @ Trevor - Philadelphia
- Harrisburg, PA -
- Starbucks -
While repairing Karin’s Macbook, we received a call from Leslie in Harrisburg, PA who had a 15-inch 2.2 Ghz Macbook Pro that has been broken for a couple of months. Her daughters (who go to college in Philadelphia) told her about us, and she gave us a call. We explained that Harrisburg is outside of our service area, so the repair would be an additional $50 for gas, tolls, and time. She was up for the repair, so we agreed to meet later today.
40 minutes after meeting her at Starbucks, her Macbook Pro was as good as new and she couldn’t have been happier. Another job well done for CrackedMacScreen.com!
Leslie's Macbook Pro before
Leslie's Macbook Pro after
Philadelphia, New York City, New Jersey, Delaware & Repair Blog