August 3rd, 2010 → 4:47 pm @ Trevor - Philadelphia
- Philadelphia, PA -
- Via Tucson, AZ -
Sheila admits that she isn’t great with technology. She didn’t think she was bad enough to crack the LCD on her aluminum Macbook Pro, but she did! She did a little research online and found that we offered the most affordable and fastest way of getting her Macbook Pro repaired.
Once we explained the process to her, she loved it. We emailed her an overnight label and she shipped it out on Monday. We received it on Tuesday, did the repair in 2 hours, and emailed her a before and after picture to show how awesome her screen looked. We also included a PayPal payment link. Once we received payment, we overnighted the computer back to her. Did we mention that two-way overnight shipping is included for free?!
Sheila's Macbook Pro Before
Sheila's Macbook Pro After
July 20th, 2010 → 6:09 pm @ Trevor - Philadelphia
- Philadelphia, PA -
Vida gave us a call last weekend about her white Macbook. She broke the screen last October(!) and has been using her desktop iMac ever since. She just landed a sweet new job in Boston, so she decided that it was finally time to get her Mac fixed. She had seen our Septa platform ads a while back, so she knew exactly who to call.
But actually, she had taken it to a local “Apple authorized repair center” in the Philadelphia area (we won’t say who) who said that they could do it. After removing the bezel (the white frame around the screen), the “repairman” removed the sleep magnet, forgot where to put it back, and decided that he couldn’t do the repair. Not knowing that the sleep magnet was removed, Vida closed the Macbook (expecting it to go to sleep) and brought the Macbook home. She gave us a call, and we came out to her apartment to do the repair.
Everything went well until we went to turn the Macbook on after the repair. The screen lit up with a gray circle with a cross through it, which means that there is something definitely wrong with the hard drive. What we think happened was that since the Macbook wasn’t truly asleep, the hard drive became damaged from the computer being moved around.
We replaced the hard drive at cost ($60) and spent a day moving all of her files from her old corrupted drive to the new 320GB drive (for free!). Needless to say, Vida was super excited to have her screen fixed, all of her files back, and her hard drive upgraded for free. What can I say, we’re kind of awesome.
You can check out Vida’s review of us on Yelp here.
Vida's Macbook Before
Vida's Macbook After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
July 19th, 2010 → 2:54 pm @ Trevor - Philadelphia
- New York City, NY -
- Starbucks on 45th and 3rd -
Laura is a grad student at LIM College, so obviously she needs a working computer at all times. This became a problem for her when she dropped her white Macbook, shattering the screen. She had a paper or two to write, so she needed it fixed ASAP!
She hopped on one of the school computers and did a quick search for New York City Macbook screen repair and found us on the first page. After a few emails back and forth, we scheduled her repair for the next day and met her on campus. Her Macbook was back in action in about 30 minutes.
Laura's Macbook Before
Laura's Macbook After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
June 18th, 2010 → 3:21 pm @ Trevor - Philadelphia
- New York City, NY -
- Starbucks on 33rd and 10th -
Aravind works in New York City and he heard about our Macbook LCD replacements from one of his friends that us a few months ago. He had cracked the screen on his 13-inch white Macbook a few days ago, and needs it to be repaired so he can do work at home. He asked around his circle of friends and was given our website and 888 number. He called us up and scheduled the repair for today.
We are based out of Philadelphia but we come up to New York City at the drop of a hat, so he only had to wait a day to get his repair done. A word of advice to anyone in New York City (or anywhere else for that matter): if you know you want your repair for a certain day, call us or email us in advance to make sure that we can fit you in. 99% of the time we can, but it helps with a few days in advance.
So anyway, back to the story. We met Aravind at the Starbucks on the main floor of his office building during his lunch break. We did the repair in about 15 minutes because not only did Aravind only have a half an hour for lunch, but the bus was leaving in 45 minutes! Long story short, Aravind got his Macbook repaired and we made the bus back to Philly!
Aravind's Macbook Before
Aravind's Macbook After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
May 21st, 2010 → 6:58 pm @ Trevor - Philadelphia
- Philadelphia, PA -
Believe it or not, only two people have broken their screen for a second time in the three years that CrackedMacScreen.com has been in business (knock on wood!!!). Melissa got her glass replaced on her 13-inch Unibody Macbook on February 15th, and her blog post can be seen here.
Somehow, after four months of perfection, she left her Macbook downstairs in her house with her two dogs, and you can probably figure out what happened. She had a pretty sizable crack starting on the “Macbook” text right above the keyboard.
She emailed us, and we were able to replace her glass a few days later. It only cost her $100.
Melissa's Macbook Glass Before
Melissa's Macbook Glass After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog