August 7th, 2010 → 9:07 pm @ Mike - San Diego
- Culver City -
- Los Angeles, CA -
Andrea was nearing the end of the summer session at the high school she works at. Things were going decently except for a few minor mishaps. It was until she reached the first week in August did things start to go bonkers. Students misbehaving, paperwork not being turned in, and to top it off, this week she closed the screen of her Macbook down on the plug of her battery charger. When she opened her Macbook back up, she saw a large cracked running down the middle of her LCD screen. Her Macbook screen was badly damaged and in need of an LCD replacement.
We’ve done several screen repairs in Culver City over the past year. After a brief conversation we arranged a time to meet Andrea at her apartment in that area of Los Angeles. Within 40 minutes of arriving we had her Macbook screen looking brand new with no huge crack taking up most of her screen. She was delighted with the convenience of our service and also the warranty that we offer that states: If you break your Mac screen again in the next 6 months, we’ll fix it for just $100. Not too shabby. Have a good rest of your summer, Andrea!
August 5th, 2010 → 3:27 pm @ Trevor - Philadelphia
- Philadelphia, PA -
Shaine emailed last night, explaining that she has been putting up with a “blue ink” problem on her black 13-inch Macbook. She cracked it about a year ago and was using it because the damage wasn’t that bad. But lately it has gotten a lot worse and one of her friends told her about us. She’s going back to school in a few weeks, and she desperately needs her Macbook to be fixed because she is writing a lot of papers these days. In fact, she just switched her major from Computer Science to Literature, so having a 50% visible screen will definitely not cut it.
We met up at the Starbucks on Germantown Ave in Chestnut Hill and a half an hour later her Macbook was back in action. Ready to write papers. Too bad they don’t write themselves…
Shaine's Macbook Before
Shaine's Macbook After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
August 5th, 2010 → 12:33 pm @ Trevor - Philadelphia
- Philadelphia, PA -
William called us this morning from South Philly. He dropped his iPhone 3GS last night and shattered the glass. He’s on vacation from his job at Wawa, so saw an opportunity to get it fixed right away. He met us at our local repair facility (my office in my apartment), dropped off his iPhone and went and got lunch. He didn’t have to drop it off, we would have done it in front of him, but he wanted to get lunch!
He came back a half an hour later and his iPhone 3GS was good to go!
William's iPhone 3GS Before
William's iPhone 3GS After
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
August 3rd, 2010 → 7:39 pm @ Trevor - Philadelphia
- Philadelphia, PA -
- Via Wading River, NY -
You may remember John from Long Island. He drove in to Philadelphia to get the glass replaced on his 15-inch Macbook Pro. His son came with him, and actually, his son was the one who broke it in the first place. We replaced his glass and didn’t hear from John again until late May. He emailed us telling us that his son broke the glass again!
We told him that we would be able to provide overnight shipping for his repair, and it would only cost $200 instead of $399. For 13-inch Macbooks the second repair is $100, but for most other repairs it’s at least $200 (ask your Repair Tech for details).
We emailed him a FedEx overnight label and he shipped his Macbook Pro to us. We swapped out the glass and it looks back to new! Hopefully his son will take it easy on it this time!
John's Macbook Pro Before
John's Macbook Pro After
August 3rd, 2010 → 4:47 pm @ Trevor - Philadelphia
- Philadelphia, PA -
- Via Tucson, AZ -
Sheila admits that she isn’t great with technology. She didn’t think she was bad enough to crack the LCD on her aluminum Macbook Pro, but she did! She did a little research online and found that we offered the most affordable and fastest way of getting her Macbook Pro repaired.
Once we explained the process to her, she loved it. We emailed her an overnight label and she shipped it out on Monday. We received it on Tuesday, did the repair in 2 hours, and emailed her a before and after picture to show how awesome her screen looked. We also included a PayPal payment link. Once we received payment, we overnighted the computer back to her. Did we mention that two-way overnight shipping is included for free?!
Sheila's Macbook Pro Before
Sheila's Macbook Pro After