August 28th, 2009 → 8:46 pm @ Trevor - Philadelphia
- Philadelphia, PA -
- Temple University -
Paul B. called us from Temple University. He had accidentally broken his girlfriend’s 13-inch Macbook. He got the repair priced out, and it was nowhere near his budget. But obviously, since he wanted to continue dating his girlfriend (!), he wanted desperately to get the screen repaired.
He told us that one of his friends saw our ad online and on Temple’s campus and told Paul to call. He called us at 10:15am, a member of our Repair Team met him at his off-campus apartment near Temple University at 11:00am, and the Macbook was repaired by 11:45am. Not only did we repair it in less than two hours of his phone call, but we did it for less than half of what he was quoted for before.
His girlfriend’s Macbook, and we like to think their relationship, was quickly repaired that day.
He was so happy, in fact, that he wanted to write a testimonial for us:
“The service is great. When I cracked my girlfriend’s Macbook screen I thought it was the end of the world for me, because she had spent over $1500 for her Macbook. I’d highly recommend these guys…I called them, spoke to an actual person, and THEY CAME TO ME for no extra fee. They fixed the Macbook for less than half of what I would have paid before AND it took them about an HOUR! The repair guy was a normal person and he was extremely professional. They even showed me the brand new screen that they put in. This is the real deal, they did everything as advertised. If you’re looking for an honest deal, please get your screen fixed the same day at CRACKEDMACSCREEN.com!”
-Paul (real college student)
Paul's Macbook before
Paul's Macbook after
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
August 15th, 2009 → 2:52 pm @ Trevor - Philadelphia
- Philadelphia, PA -
- La Salle University -
We received a phone call from Chris T. at La Salle University. He has a white 13-inch Macbook that he broke by “slamming the screen down in frustration”. Be careful everyone. Shutting your screen, like partying, can be disastrous if you do it to hard.
A member of our Repair Team met Chris at his apartment near La Salle’s campus and we accessed the damage. He was very worried that his screen would be more expensive to repair because in his words “It’s really busted.” We assured him on the phone as well as in person, no matter how broken your screen is, it’s the same low price.
We showed him his new screen, installed it in 35 minutes, and he couldn’t have been happier. He was equally happy that he didn’t have to pay more for a “really broken screen”.
Chris's Macbook before
Chris's Macbook after
Philadelphia, New York City, New Jersey, Delaware & Repair Blog
August 5th, 2009 → 5:55 pm @ Trevor - Philadelphia
- Philadelphia, PA -
- Center City -
Kelley saw one of our ads on Facebook, and was extremely interested in having her 2.4 ghz Macbook Pro’s screen replaced. Not only does she use the computer a lot, but her kids do as well. She lives in Ocean City, NJ, but was willing to meet us in Philadelphia. Normally we come to you, but in her case, she was going to be in Philadelphia anyway.
She had a dentist’s appointment in Center City, so she met us at the Starbucks on Walnut and 16th and dropped of her Macbook Pro. She went to her dentist’s appointment, came back in about an hour and a half, and her Macbook Pro (and the cavity in her tooth) were good as new.
She was so pleased that she sent us this very nice testimonial:
“Wow – What a wonderful service your company, CrackedMacScreen.com, offers. Thank you so much for your efficiency, professionalism and flexibility in helping me get my Mac back to normal. Meeting me in Center CIty Philadelphia and fixing my screen while I was at a dental appointment amazed me. For half the price of what I expected, you exceeded my expectations by working quickly and intelligently. Trevor, you helped me get back to normal in a very short time. Thank you! It was a delight to meet you and I will recommend you to every Mac User I know. Thank you!
- Kelley – Ocean City, NJ”
Unfortunately for this blog post, we forgot to take an “after” picture of her Macbook Pro because she was so excited. But from the testimonial, obviously she was pleased. Lesson learned!
Kelley's Macbook Pro before
Philadelphia, New York City, New Jersey, Delaware & Repair Blog